Privacy Policy

How Kathakaar Studio collects, utilizes, and safeguards your personal data.

1. Information We Collect

At Kathakaar Studio, respecting your privacy and protecting your personal data is fundamental to our craft. This Privacy Policy outlines how we collect, use, safeguard, and disclose personal information when you visit or make a purchase from our website.

  • Personal Contact Information: Name, billing address, shipping address, contact phone number, and email address provided during checkout or account registration.
  • Order Details: Purchased items, transaction history, order preferences, and delivery logs.
  • Payment Credentials: Payment processing is handled exclusively through encrypted, PCI-DSS compliant third-party gateways (such as Razorpay / Shopify Payments). Kathakaar Studio does not store credit/debit card numbers or bank credentials on our servers.
  • Technical & Browsing Data: IP address, device type, browser model, operating system, pages viewed, and referral URLs collected automatically via cookies.

2. How We Use Your Information

We utilize collected personal information exclusively for essential business operations and customer satisfaction:

  • Fulfillment & Shipping: Processing transactions, preparing orders, managing logistical dispatches, and providing tracking updates.
  • Customer Support: Responding to inquiries, processing exchange or return requests, and resolving service concerns.
  • Service Improvement: Optimizing website performance, catalog navigation, and shopping experience across web and mobile browsers.
  • Marketing Communications: Sending opt-in newsletter updates, seasonal collections, or promotional offers. You can unsubscribe at any time using the link in our emails.

3. Data Sharing & Third-Party Services

Strict Anti-Spam Guarantee:

We do NOT sell, rent, trade, or monetize your personal information to third-party marketing companies under any circumstances.

  • Logistics & Freight Partners: Delivery details are shared strictly with verified courier partners (such as Delhivery, Blue Dart) solely to complete order fulfillment.
  • Legal Compliance: We may disclose information if required by applicable Indian laws, judicial orders, or governmental requests to prevent fraud or safeguard rights.

4. Cookies & Data Security

Our website uses cookies to remember cart items, analyze session traffic, and enhance browser speed. We implement Industry-standard SSL encryption and secure server firewalls to protect your personal data from unauthorized access, alteration, or breach.